I must say I was having my doubts -- what with scams all over the internet -- but after my above post, Jan did call me. Still, there was no receipt or paper trail or ETA and I was feeling paranoid. I think they're addressing this part of their business. Otherwise, I am absolutely thrilled with the furniture. I received it exactly 8 weeks after ordering it. The set looks exactly as pictured, and the quality is superb! As a Financial Strategist, I was very curious to see firsthand how the Chinese manufacturing would look.(You know, China is purportedly 'stealing' the US's manufacturing jobs.) I've got to be honest: if this is what China is capable of, we're getting our asses kicked. Not only was the furniture top quality for half the price --but the telltale sign for me was even in the way it was packed! Fanatical detail was paid to the wrapping of each piece. I was amazed; my delivery guys were cursing! (Every little leg, edge, and corner was intricately wrapped in foam...twice!) I will gladly recommend Shangrila to others.
Furniture Model: SL272
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Product Description
This set can be upholstered in aniline dyed top grain Italian leather, the best leather on the market, or any one of our high quality fabrics or microfibers.
Its frame is made from hardwood that is kiln-dried to a very low moisture content to ensure superior strength.
The foam cushions are poly-wrapped to prevent deterioration of both the upholstery and the cushions themselves. A Memory foam upgrade is available upon request.
All Metal is polished stainless steel as opposed to chrome which tends to crack and chip over time.
Side and back paneling on this set prevents punctures and tears in the upholstery.
This set can be customized to any dimensions or specifications you desire.
Dimensions: Sofa - W82.5" x D43" x H32"
Chaise - W70" x D43" x H32"