I must say I was having my doubts -- what with scams all over the internet -- but after my above post, Jan did call me. Still, there was no receipt or paper trail or ETA and I was feeling paranoid. I think they're addressing this part of their business. Otherwise, I am absolutely thrilled with the furniture. I received it exactly 8 weeks after ordering it. The set looks exactly as pictured, and the quality is superb! As a Financial Strategist, I was very curious to see firsthand how the Chinese manufacturing would look.(You know, China is purportedly 'stealing' the US's manufacturing jobs.) I've got to be honest: if this is what China is capable of, we're getting our asses kicked. Not only was the furniture top quality for half the price --but the telltale sign for me was even in the way it was packed! Fanatical detail was paid to the wrapping of each piece. I was amazed; my delivery guys were cursing! (Every little leg, edge, and corner was intricately wrapped in foam...twice!) I will gladly recommend Shangrila to others.